DENVER WEB HOST POP MAIL ACCOUNTS

POP (Post Office Protocol) is a standard protocol for receiving email. POP3 is the most recent version of the protocol. POP3 is a client/server protocol in which email is received and held for you by Denver Web Host. Periodically, you and/or your email program connect to the mail server at Denver Web Host to see if you have any mail waiting and download a copy of the messages. (Depending on your settings in your email program, you can leave a copy of the messages on the server to download on another computer or remove them completely from the mail server when you check your mail. The latter is what you want to use if you check your email in only one location, since disk space is limited for POP accounts. You don't want mail bouncing back to the sender if your emailbox runs out of room and can not take any more messages).

Email help home page Click here for more information on email alias' and how to set them up Click here for more information on using Denver Web Host's web-based email

How do I get my email when using a POP account?

You can check POP3 mail in Netscape Communicator, MS Outlook, or Eudora to name a few applications (instructions below). For the ultimate in convenience, you can also get your POP email using our web-based email options (not unlike HotMail or Yahoo Mail). Click here for more information on retrieving your email using our web based email.

How many POP3 emailboxes come with my account?

The number of POP3 emailboxes that come with your account vary based upon the hosting plan you are on. See the chart located here to find out how many come with your hosting plan.

How do I set up and check POP email?

1. How do I setup POP mail accounts?
2. General settings for POP email software
3. How do I configure Outlook / Outlook Express for POP mail?
4. How do I configure Netscape Mail for POP mail?
5. How do I configure Eudora for POP mail?
6. How do I configure AOL for POP mail?
7. How do I check my email using the web-based email?
8. Can I purchase additional POP mailboxes?

How do I setup POP mail accounts?

1. Using your Internet browser, access your Customer Control Panel (http://www.yourdomain.com/cpanel).
2. Under the Email section, choose Manage Accounts.
3. You are then presented with a list of accounts that you have setup.
4. To add a new one, click Add Account at the bottom.
5. Enter a user name for the account and a password.
6. Click Create and the account is created.
7. To delete an account, from the main Manage Accounts screen, simply click the "Delete" graphic.
8. To change the password for an account, click on Change Password and enter the new password on the next screen.

How do I set-up my email software to receive Denver Web Host POP3 email?

Detailed instructions for specific email programs are below. In general, you will use the following settings:

Incoming Mail Server: yourdomain.com
Outgoing Mail Server: yourdomain.com
User Name: UserID@yourdomain.com

Please refer to your email client's manual or contact our Technical Support department if you are unable to set up your POP3 email accounts following the appropriate instructions below.

1. Choose Accounts from the Tools menu.
2. Click Add and Choose Mail.
3. Enter your name. Click next.
4. Enter the Return Address, [Alias]@[insertyourdomain.com]. Click next.
5. Enter [insertyourdomain.com] as your Incoming (POP3) Mail server.
6. Enter [insertyourdomain.com] as your Outgoing (SMTP) Mail server. Click next.
7. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
8. Enter the password you specified when you set up the account for the Mailbox. Click next.
9. Click Finish.
10. You are then returned to the Outlook Express account window. Click on the mail tab then click on the account you just set up. Click the Properties button.
11. A new window opens with information about the account. Click on the Servers tab. At the bottom under Outgoing Mail Server, check the box that says, "My server requires authentication."
12. Click OK.
13. Then click Close on the mail account box.
14. You are now all done and can send and receive email using your new account.

1. Choose Preferences from the Edit menu.
2. Choose Mail & Groups.
3. Choose Identity.
4. Enter your name.
5. Enter the POP Email Address (with a percentage sign instead of the @ symbol), [User]%mail.[insertyourdomain.com]. (Only you will see the % sign. You still tell others that your address is [User]@[insertyourdomain.com]).
6. Enter the Return Address, [user]@[insertyourdomain.com].
7. Choose Mail Server.
8. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
9. Enter your Internet Service Provider's Outgoing Mail server.
10. Enter [insertyourdomain.com] as your Incoming Mail server.
11. Complete the setup process with responses appropriate to your computer and your preferences.

1. Choose Options from the Tools menu.
2. Click Getting Started.
3. Enter your name.
4. Enter the Return Address, [User]@[insertyourdomain.com].
5. Enter [insertyourdomain.com] as your Incoming Mail server.
6. Enter the [UserID]@[insertyourdomain.com] you specified when you set up the account for the Mailbox - i.e. john@yourdomain.com.
7. Click Sending Mail. Your return address should already appear.
8. Enter your Internet Service Provider's Outgoing Mail server under SMTP server.
9. Complete the set up process with responses appropriate to your computer and your preferences.

America On Line (AOL)

AOL currently uses a proprietary e-mail format and does not provide for POP mail services. Please use e-mail aliases or retrieve your email using our webmail instead.

Can I purchase additional POP mailboxes?

Yes, POP mailboxes can be purchases in blocks of 25 for a fee of $15.00 per month. If you require more mailboxes, please e-mail support@denverwebhost.com and let us know how many additional blocks of fifteen you need.