Once your store is setup, taking and receiving orders is very simple. The process goes something like this:
- A customer finishes their shopping and completes the checkout.
- AgoraCart then sends two emails:
- One is an order receipt which will be emailed to the customer. This shows the basic information of their order.
- The second is an order notification email to the store administrator (click here to see / change where the email is sent). This will contain all of the order information and half of the credit card information (the last eight digits).
- You will then need to log into the manager software and view the order by clicking on the "View Orders" link. You will see something that looks almost identical to the email you were sent with one notable exception - this again contains only half of the credit card information (the first eight digits).
- With the combination of the email and the online order, you can then process your customer's order.
- Once you no longer need the order information, you can click the Clear Order Log link.
Why is the credit card number split?
This is simply an added measure of security to protect you and your customers from fraud. As always, if you have any questions, please let us know.
